Privacy matters

This website does not use cookies to collect personal data or any information from which you can be identified.

Here is our privacy policy concerning the data we may collect when you correspond with us directly.

Privacy policy

This privacy policy explains how e‑Media Limited uses ‘personal data’ - any information about an individual from which that person can be identified.

What data do we collect?

e‑Media collects the following data when you correspond with us directly:

  • Personal identification information, including names, titles, addresses, emails, phone numbers and social media identities
  • Sales and marketing data, including details of the e‑Media services you may have enquired about or purchased

How do we collect your data?

e‑Media collects and processes data when you enquire or order any of our services, or correspond via email, telephone or other messaging services.

We may also receive your data indirectly, shared with us by other individuals or published in public data sources.

How will we use your data?

e‑Media collects your data so that we can reply to enquiries, process orders and manage your account.

How do we store your data?

e‑Media takes appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees and agents who have a business need to know and are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.

By law, for tax purposes, we have to keep basic customer information for 7 years, including customer identity and transaction data.

Lawful bases for processing

We only process personal information where we have a lawful basis for doing so, including:

  • Where we need to meet contractual agreements in the provision of services
  • Where it is necessary for our legitimate interests
  • Where we need to comply with legal or regulatory obligations

Marketing

e‑Media would like to send you information about our services that we think might be of interest. However, you have the right at any time to stop e‑Media from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email privacy@e-media.co.uk

Website cookies

Cookies are files placed on your computer to collect standard Internet log information and visitor behaviour information.

The e‑Media website does not use cookies and thus does not collect personal data through the use of cookies.

Website links

The e‑Media website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

e‑Media keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 August 2022.

How to contact us

If you have any questions about e‑Media’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: privacy@e-media.co.uk
Call: +44 (0)1932 254787, or
Write: 8 Linfield Close, Hersham, Walton‑on‑Thames, KT12 5EY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that e‑Media has not addressed your concern satisfactorily, you may contact the UK supervisory authority for data protection issues at Information Commissioner’s Office.